Cancellation 1-2 days before 100% payment of the whole amount and package arrangement (which may include payment for extra staff/hours and catering) will be charged. Reducing the number of players, will be considered as cancellations. Cancellation 3-7 days before 50% of the whole amount and package arrangement (which may include payment for extra staff/hours and catering) will be charged. Reducing the number of players, will be considered as cancellations. Private groups will receive an e-mail payment request and account number. Company groups will get an invoice. Outperform Escape Luxembourg will not be responsible for cancellations due to natural or social phenomenon.
All secrets and other important details of the games are Trade Secrets that are protected by Intellectual Property Law. All the obtained information is confidential, and you will refrain from disclosing or publishing any information fully to any third party. Outperform Escape (OE) wants its players tell their friends about the game played, but not to spoil other peoples’ games or business by telling the Trade Secrets. Do not to take pictures, film or record any part of the games or on the games facilities. Image recording devices are, in particular, cameras, camcorders, camera phones, laptops and other devices with an integrated camera. I accept and understand that any use, copy distribution, public display or creation of any imitative work from OE is prohibited. OE has all rights to take legal action against any infringement. Only pictures taken by OE staff are allowed and will be distributed on Facebook with oral agreements. If you change your mind and do not want your picture on Facebook, then send an e-mail and we will remove the pictures without further notice. OE Game is not recommended to those with any heart conditions, hypertension, claustrophobia or similar conditions. All visitors have to act in accordance with the “House Rules” as attached for own safety. I accept that OE shall not kept liable for any kind of injury, damage, loss or inconvenience suffered during or after the game based on the game. You will be charged for damages. I agree to handle the facilities in OE with good care. I accept that OE has the right to seek full compensation in case of any attempt to cause damage or damage caused to the tools, equipment and layout. I also understand that OE has the right to terminate the game at any time, if anyone of the players violates the “House Rules” or refuses to follow the instructions of employees. If OE terminates the game, there is no refund of fees/payment. I understand that entering OE facilities under the influence of alcohol or any classified substance is prohibited. Furthermore, it is prohibited to bring in, be in possession of, or consume alcoholic beverages or any narcotic or psychotropic substances in OE’s facilities. I accept and understand, that if my group is unable to come, I have to cancel my appointment and have to pay cancellation fee (look at the top) and there will be no refund of fees, full or partial, allowed. I understand that due the nature of the game, children under the age of 16 are not allowed to take part in the games offered by OE. However, players over the age of 12 years but under the age of 16 are able to participate, if accompanied by at least one adult player.
Outperform (operates http://www.outperform.lu) This page also informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Outperform website. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.