Terms/Conditions and privacy

​You are an important part of Outperforms business that is why we want to inform you of what Outperform may collect about you.

• Personal data that you may register on our website, enter one of our competitions, post on social media sites that we campaign for, contact us in connection with the booking of a game or bookings that you have already participated in and made a booking for, when you purchasing a gift voucher on our website. The personal data that you provide may include your name, company name, address, e-mail address(include your company e-mail and personal e-mail), and phone number (personal mobile number or company phone number), financial and credit card information (personal or company information) and could be of any enquiry you make with Outperform. Outperform will also collect some information about your bookings, ex. which game, how many participants, when you have played the game and which day, timeslot and year and could contain names of other participants, company names and location/venues.

• Personal data about your use of our website:

This includes details such as your IP address, (or your company IP address) your visit login information, browser type and version, time zone setting, browser plug-in types and versions, device type, operating system and platform, as well as details of how you navigated to our website and when you left, what pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information ( scrolling, clicks, and mouse-overs).

• Personal data we receive from third parties:

Outperform work with a booking company called "Bookeo" and sometimes Outperform use sub-contractors like catering firms etc. These parties may collect personal data about you which they will share with us. If you participate in a game that has been booked by someone else, they may have provided us with your name when they made the booking. Or we may have your name and contact details passed to us by a someone else that refers you to us so that we can provide you with our goods or services.

• Images and photography on social media:

Images you share with us. For example, sharing post images on our social media account like Facebook or Instagram or when you share them using our "Outperform hashtag", or if you agree to using your image(s) for our own purposes.

• Cameras and images in the venue:

We use cameras also known as CCTV in our venues for security and safety purposes. We also use CCTV in the game rooms to enable the Games Masters to assist the players when they get stuck or want to leave the rooms. Images captured through CCTV are monitored in real time only and we do not record or store CCTV images.

If you do not want any of your personal data collected or you want to be deleted, please contact us by e-mail: info@outperform.lu.

It is important to us that you are informed and that we get your consent and acceptance of your personal data in stored according to the EU's general data protection regulation. 

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Outperform

International Sales Consult S.A.

19, rue de Saint Esprit
L-1475 Luxembourg

Outperform

International Sales Consult S.A.

​19 rue du Saint Esprit, 1475 Luxembourg

Telephone: +352 – 691 835 373


Opening hours
Monday–Saturday: 10.00- 22.00
Sunday: 12.00 – 20.00

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